FTP Hostnames

If you need to access FTP before pointing your DNS to Amicatek, or if you're having DNS-related connection issues, you can use our direct FTP hostnames.

Direct FTP hostnames

These hostnames work regardless of your DNS settings and provide direct access to your hosting:

Linux and Windows hosting

• Hostname: ftp.amicatek.link
• Port: 21 (standard FTP)
• Protocol: FTP or FTPS

Managed WordPress hosting

• Hostname: wordpressftp.amicatek.link
• Port: 21 (standard FTP)
• Protocol: FTP or FTPS

When to use direct hostnames

Before DNS propagation

• When you've just signed up for hosting
• Before switching nameservers to Amicatek
• During DNS propagation period
• For immediate access to upload files

DNS troubleshooting

• When ftp.yourdomain.com isn't working
• If DNS records are incorrect
• During DNS configuration issues
• As a backup connection method

Custom domain FTP hostnames

Once your DNS points to Amicatek, you can use your domain-specific hostnames:

Standard hosting

• Hostname: ftp.yourdomain.com
• Requires: CNAME record pointing to ftp.amicatek.link

WordPress hosting

• Hostname: wordpressftp.yourdomain.com
• Requires: CNAME record pointing to wordpressftp.amicatek.link

Required DNS records

To use your custom domain FTP hostnames, you need these DNS records:

For Linux/Windows hosting

ftp.yourdomain.com → CNAME → ftp.amicatek.link

For WordPress hosting

wordpressftp.yourdomain.com → CNAME → wordpressftp.amicatek.link

Connection examples

Using FileZilla with direct hostname

1. Open FileZilla
2. Enter connection details:
   • Host: ftp.amicatek.link
   • Username: Your FTP username
   • Password: Your FTP password
   • Port: 21
3. Click Quickconnect

Using command line FTP

ftp ftp.amicatek.link
# Enter username and password when prompted

Hostname selection guide

Choose direct hostnames when:

• Setting up new hosting
• DNS hasn't propagated yet
• Having DNS-related issues
• Need guaranteed connectivity
• Troubleshooting connection problems

Choose domain hostnames when:

• DNS is properly configured
• Want consistent branding
• Site is fully operational
• Using automated deployment tools

Security considerations

All hostnames require:

• FTP unlock: Must unlock FTP in control panel
• Valid credentials: Correct username/password
• IP restrictions: Can be limited to specific IPs
• Time limits: FTP access expires automatically

Secure connection options

• FTPS: FTP over SSL/TLS encryption
• Port 990: Explicit FTPS connection
• Passive mode: Better firewall compatibility

Troubleshooting hostname issues

Direct hostname problems

• Connection refused: Check FTP is unlocked
• DNS resolution: Try IP address instead
• Firewall blocks: Check corporate firewall rules

Domain hostname problems

• DNS not propagated: Use direct hostname temporarily
• Missing CNAME: Add required DNS record
• Wrong target: Verify CNAME points to correct Amicatek hostname

Testing hostname resolution

Using nslookup

nslookup ftp.yourdomain.com
nslookup ftp.amicatek.link

Using ping

ping ftp.yourdomain.com
ping ftp.amicatek.link

Alternative connection methods

If FTP hostnames aren't working, consider these alternatives:

• SFTP: SSH File Transfer Protocol (more secure)
• File Manager: Web-based file management in cPanel
• SSH/SCP: Command-line file transfer
• rsync: Synchronization tool for large transfers