How to connect via FTP

Connecting via FTP to your web hosting allows you to upload, download, and manage files on your server quickly and efficiently.

What you'll need

• FTP client: We recommend FileZilla (free)
• FTP credentials: Available in your Amicatek control panel
• Internet connection: Stable connection for file transfers

Step 1: Download and install FileZilla

1. Visit the official FileZilla website
2. Download FileZilla Client (free version)
3. Install following the setup wizard
4. Launch FileZilla when installation completes

Step 2: Get your FTP credentials

1. Log in to https://cp.amicatek.link
2. Navigate to Manage Hosting
3. Select Manage for your hosting package
4. Look for the FTP Details section on the right side
5. Note down:
   • FTP Server (Host)
   • Username
   • Password

Step 3: Unlock FTP access

Amicatek uses an FTP lock system for security. You must unlock FTP before connecting:

1. In the same hosting management page
2. Find the FTP panel on the right side
3. Choose unlock method:
   • By time: Unlock for a specific duration
   • By IP address: Unlock for your current IP only
4. Click to unlock FTP access
5. Note the expiration time displayed

Step 4: Connect with FileZilla

1. Open FileZilla
2. In the top toolbar, enter your FTP details:
   • Host: Your FTP server hostname
   • Username: Your FTP username
   • Password: Your FTP password
   • Port: 21 (leave blank for default)
3. Click Quickconnect
4. Wait for connection to establish

Understanding the FileZilla interface

Main sections

• Local site (left): Files on your computer
• Remote site (right): Files on your server
• Transfer queue (bottom): Shows file transfer progress
• Connection log (top): Shows connection status and commands

File operations

• Upload: Drag files from left (local) to right (remote)
• Download: Drag files from right (remote) to left (local)
• Edit permissions: Right-click file → File permissions
• Delete: Right-click file → Delete

Alternative FTP hostnames

If you haven't switched nameservers to Amicatek, use these direct hostnames:

• Linux and Windows hosting: ftp.amicatek.link
• Managed WordPress: wordpressftp.amicatek.link

Common connection settings

Basic FTP settings

• Protocol: FTP (File Transfer Protocol)
• Port: 21 (standard FTP port)
• Encryption: Use explicit FTP over TLS if available
• Transfer mode: Passive (recommended)

Firewall and network settings

• Passive mode: Helps with firewall issues
• Active mode: Use only if passive mode fails
• Port range: Default range usually works

Troubleshooting common issues

Connection refused or timeout

• Verify FTP is unlocked in control panel
• Check your internet connection
• Try using direct hostname (ftp.amicatek.link)
• Disable antivirus/firewall temporarily

Login failed

• Double-check username and password
• Ensure FTP access is unlocked
• Verify hostname is correct
• Reset FTP password if needed

Cannot list directory

• Switch to passive mode in FileZilla
• Check firewall settings
• Try different port (usually 21)

Security best practices

• Lock FTP when done: Always lock FTP access after use
• Use IP restrictions: Limit access to your IP address
• Strong passwords: Use complex FTP passwords
• Regular updates: Keep your FTP client updated
• Secure connections: Use FTPS when available