Privacy Policy

Updated: September 23, 2025

1. Introduction

Amicatek, located at Rua Afonso Mello, 200 – 107, Rio Varzea, Itaboraí – RJ, is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, store, and share your personal information, in compliance with the General Data Protection Law (LGPD).

2. Information We Collect

    We collect different types of personal information, including, but not limited to:

    Identification Data: First name, last name, email address, telephone number, address.
    Browsing Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our website.
    Transaction Data: Information related to purchases and services purchased.

    3. Purposes of Data Processing

      Your personal data is collected and used for the following purposes:

      Service Provision: To process and manage orders, services, and technical support.
      Communication: To send information about our services, news, and promotions, provided you have consented.
      Service Improvement: To understand how our services are used and improve the user experience.
      Legal Compliance: To meet legal and regulatory obligations.

      4. Legal Basis for Data Processing

        Your personal data is processed based on the following legal assumptions set forth in the LGPD:

        Consent: When you voluntarily provide us with your information.
        Performance of Contract: To fulfill contractual obligations.
        Compliance with Legal Obligation: To meet legal requirements.

        5. Information Sharing

          We may share your personal information with:

          Business Partners: Such as Microsoft, Google, and Pareto, for the provision of services.
          Authorities: When necessary to comply with legal or regulatory obligations.

          6. Information Security

            We adopt appropriate technical and administrative security measures to protect your personal information against unauthorized access, misuse, or disclosure. This includes the use of encryption, firewalls, and access controls.

            7. Cookies and Similar Technologies

              We use cookies and similar technologies to improve the user experience on our website. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, see our Cookie Policy.

              8. Your Rights

                Under the LGPD, you have the following rights regarding your personal data:

                Access: Request access to your personal information.
                Remediation: Request the correction of incomplete, inaccurate, or outdated data.
                Erase: Request the deletion of unnecessary or excessive personal data.
                Revocation of Consent: Revoke your consent to the processing of your personal data.
                To exercise your rights, please contact us using the information provided below.

                9. Changes to this Policy

                  This Privacy Policy may be updated periodically. We will notify you of significant changes through our website or other means of communication.

                  10. Contact

                    If you have questions or concerns about this Privacy Policy or the processing of your personal data, please contact us by email at ola@amicatek.com.